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Shipping

Shipping

Every Flori Time Atelier piece is designed and printed to order in Vancouver, British Columbia. Here is everything you need to know about how your stationery reaches you, whether you are celebrating across Canada or around the world.

Our Timeline

  • Your proof: we email a digital proof within 1–2 weeks of receiving your details. Two rounds of revisions are included.
  • Printing & delivery: once you approve your proof, your order arrives in 2–3 weeks within Canada, 3–6 weeks in the United States and 6–8 weeks internationally. These are the same times shown at checkout.

We recommend ordering at least 8–10 weeks before you need your pieces in hand, and earlier for invitations so you can send them on time.

Processing & Production Time

Each piece is personalised and made to order in our Vancouver studio, so timing differs from item to item. A few things can shorten or lengthen your timeline:

  • how many pieces you order
  • how much we are customising for you
  • how quickly you review and approve your proof
  • paper and material availability
  • our busy wedding season

We start producing your order as soon as:

  • your payment is complete
  • we have all of your wording and details
  • you have signed off on your proof, where one is needed

Working to a tight deadline? Message us before you order and we will let you know what is possible.

Rush order pricing: starts at $150 CAD per item, or a flat $600 CAD for the whole order when it includes more than 5 items.

Shipping Costs

Shipping is a flat fee for each printed item in your order, worked out automatically at checkout from your delivery address, where each item is listed with its own shipping fee and delivery time. All prices are in Canadian dollars.

  • British Columbia: $15 CAD per item · arrives in 2–3 weeks
  • Rest of Canada: $20 CAD per item · arrives in 2–3 weeks
  • United States: $50 CAD per item · arrives in 3–6 weeks
  • International: $100 CAD per item · arrives in 6–8 weeks

A set chosen with a quantity option (for example, 40 place cards or 40 invitation suites) counts as one item. Digital template bundles are delivered online and never have a shipping fee.

Shipping Within Canada

We ship across Canada from Vancouver with Canada Post or a trusted courier. Please allow 2–3 weeks after you approve your proof for Canadian orders to arrive, including printing and delivery. Shipping is calculated at checkout ($15 CAD per item in BC, $20 CAD per item elsewhere in Canada), and you will receive a tracking number by email as soon as your order is on its way.

Shipping to the United States

We ship to every US state from Vancouver. Please allow 3–6 weeks after you approve your proof for US orders to arrive, including printing and delivery. Shipping is $50 CAD per item, calculated at checkout. Any import duties or taxes are the responsibility of the recipient.

International Shipping

We ship worldwide. Outside Canada and the United States, orders take 6–8 weeks to arrive after you approve your proof, including printing and delivery. Shipping is $100 CAD per item, calculated at checkout.

Import duties, taxes and customs fees charged by your country are not included in your order total and are the responsibility of the recipient. Customs may also add time to delivery, which is outside our control.

Rush Orders

Need your stationery within 4 weeks? Please contact us before ordering. We will do our best to help. The rush fee is $150 CAD per item, or a flat $600 CAD for the whole order when it includes more than 5 items.

Address Changes

Please double-check your shipping address at checkout. If you need to change it, contact us as soon as possible. We can update it any time before your order ships.

Lost or Damaged Parcels

Every order is carefully packed to protect your paper. If your parcel arrives damaged, please email us photos within 7 days of delivery. If tracking shows no movement for an unusually long time, let us know and we will follow up with the carrier.

Digital Products

Digital template bundles are delivered by email through Canva. Nothing is shipped, and printing is not included.

Questions?

We are always happy to help. Get in touch and we will reply as soon as we can.